Carterwood market sentiment research

On Monday 23 March 2020, we carried out our second market sentiment survey exploring the impact of COVID-19 on social care.

We found that for operators:

  • COVID-19 has had limited effect on occupancy, with 88% seeing no reduction so far. Anecdotal evidence suggests that some operators are actually seeing a rise.
  • Supplier costs are rising: 55% of operators have seen supplier costs increase a little; 15% have seen dramatic increases.
  • More than half of operators still expect a reduction in occupancy over the next 3 months, but the proportion forecasting no reduction is significantly larger (43%) now than it was on 11/03 (22%).

We also asked respondents to share additional views; Staff shortages came up time and again as the major concern.

For respondents across the sector as a whole:

  • Despite conditions, market sentiment remains reasonably positive, with 85% viewing the care market with slight or greater confidence.
  • Stakeholders are viewing investment with caution: 44% have changed their 2020 investment plans due to COVID-19.

Download our full dataset here.

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