Carterwood Group – Specialist Data Partners

This is the list of 3^rd party Specialist Technical Partners that Carterwood works with, and which is referred to in our Privacy Policy:

Partner name	Description of personal data processed	Purpose of processing	Personal data transfers outside of UK
iTransition Group Limited https://www.itransition.com/	User name, email address, phone number, log-in data and any communication data from/to users on the Carterwood Analytics online information platform.	Operation, improvement and development of Carterwood Analytics online information platform.	Yes. GDPR compliant data processing agreement in place.
Satismeter s.r.o (a Czech company) www.satismeter.com	Carterwood Analytics online information platform user account log-In details. Communication data provided in NPS surveys.	To operate an “in-app net promoter score” (NPS) system and to send users NPS pop-up surveys and to process user feedback provided to Carterwood.	Yes. Transfer is within European Economic Area and is complaint with UK GDPR.

In addition, we work with the following Specialist Technical Partners who do not process personal data but we believe you should be aware of:

Mouseflow ApS (a Danish company), who have embedded code in our website and Carterwood Analytics software at the server side. This does not add any intrusive or tracking cookies to your computer. The information gathered includes your user activity, page content, click/touch, movement, scroll and other meta-data associated with your use of our website and the Carterwood Analytics platform. We will not use the Mouseflow technology to track keystroke activity, and your IP address will be anonymised so that the information obtained about your use of our website and the Carterwood Analytics platform cannot be linked to you personally. For more information about this, please visit: https://mouseflow.com/gdpr. Please also read our Cookie Policy at: https://www.carterwood.co.uk/privacy-cookies/for information on controlling these cookies.