Emma Roberts

Client success manager

Emma joined our team in spring 2021, with a wealth of experience in account management and client relations.

Focusing on our Carterwood Analytics platform, Emma is responsible for enabling client success for our subscribers at each step of their journey with us. From onboarding new subscribers to offering personal support and tailored solutions, Emma is here to form and maintain solid relationships with our clients; understanding their priorities and rectifying any issues that may arise.

Since moving to Wales in 2019, Emma has developed a real love for gardening and becoming a home maker. When not working with clients, you will often find her in the kitchen baking up sweet treats for her friends and family.

Emma's three words to describe Carterwood: fast-paced, analytical and supportive.

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